iTspecialists
delivering workplace IT to you
 
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Common Issues

Business Users

Some business users can be too small to employ a computer specialist full time. On the other hand, an IT department could be stretched, may not have a certain skill set or time to action a particular task, IT Managers take note.

Contact iTspecialists to help you through specific projects and tasks not outlined in these pages, including small project management such as roll-outs.

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Computer Behaving Badly

Your software could be showing abnormal behaviour, hindering or at worse stopping your use completely, maybe your computer refuses to start. Is new software refusing to install or behave? Is your PC running slowly. Most computer repairs can be completed by our computer tech support within 24 hours, subject to part availability if required. We operate a NO-FIX-NO-FEE policy guarantee for your peace of mind. More...

Emergency call-out service now available.


How can we make your IT do more for you?

Most people come to accept the way certain tasks are done, no matter how unnecessarily difficult or laborious they are. Even if they suspect there may be a better way, they may not have the skills to develop it.

We have considerable experience of both spotting where IT systems can be more effective and making them so.

Potentially, any laborious aspect of a task that does not require human judgment can be automated.

This automation can often be accomplished without installing any new software. Most of your existing software (Word, Excel etc.) has the potential to be programmed using inbuilt tools such as VBA (Visual Basic for Applications).

As well as the automation of laborious tasks, there are a number of other ways we may be able to help you.

We may recommend tailored training to help you or your staff work more effectively and confidently, or develop non-computer-based aids such as easier-to-use forms, procedures and instructions.

Although we are sometimes unable to identify any major areas where we can help, more often then not, we will come up with ideas that will save you significant time and money.  More...


The Role Of Your Computer Security

Did you know?
7 out of 10 PCs are
not Internet secured.
Many people wrongly
think that anti virus
handles all the
security needs.

You may not know what security is available, or why it is important…

However, connecting to the Internet without security is like leaving your home with the doors and windows wide open. A common myth is that anti virus software is the only prevention you need.

We secure new and older systems to prevent fraud, crashes, lock-ups, lock-outs, dodgy pop-ups, blocking of access to Internet service, misuse, and disasters. More...

All Users

As a computer user, you may find yourself wrapped up in computing problems. All you want is for the thing to work so that you can too.

At work, you may have someone to help, elsewhere, iTspecialists can be your personal IT department. We are not just for emergencies, we can develop your ideas too!

TIP: In case you are ever unable to connect ...

1) Print out a copy of the 'Contact Us' page and place it in a well-located place

2) Add this site to your favourites (So you can tell a friend in an emergency)

Setting up safeguards BEFORE your computer has a disaster will make recovery quick with minimal data loss!!

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An article published by J Leyden....

Computer Stress

Extract from an article by John Leyden
published on TheRegister

More than four in five (86 per cent) of British computer users get irritated and stressed by PC problems, according to a survey commissioned by security firm Symantec. Only 14 per cent of those quizzed had the Zen-like calm to say problems with their PCs never irritate them.

The survey of 500 UK adults, conducted by Ipsos Research, came up with five irritants most likely to make a user’s blood boil. In order of annoyance these were: slow performance and system crashes (cited as worst irritant by 23 per cent of those quizzed); "spam, scams and too much email" (20 per cent); pop up advertisements (15 per cent); viruses (14 per cent) and files getting lost or deleted (four per cent).

And just as different PC pests annoy people in different ways, so our reactions vary from mild annoyance to extreme anger.

According to the survey, 39 per cent of us are likely to have an extreme reaction to computer-induced stress, including "swearing, shouting and even violence". Pressing random keys out of sheer frustration "in an attempt to make something happen" is also a popular response to problems.

And while 40 per cent of us will go for the pragmatic approach - looking to resolve a problem ourselves or seeking help from others - almost one in five of us will eventually give up on their machines when problems arise.

 

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