This section of the site lists frequently asked questions...
 

• Can you come to this address?
  • We operate onsite IT work around the Sheffield area, click here for our map. Some of our services are available for homes and business outside the call out service area (check the service for indication).

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• Is your work guaranteed?
  • Our work is fully guaranteed. All components supplied are covered by a full twelve months parts warranty. More...
    
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• Contact us page does not appear to work
  • The contact us page is designed to filter misuse. Our contact page has been tested with Internet Explorer, Mozilla Firefox (1.0), Opera and others, however, if you are having difficulty, then you can always try to leave a contact number or email address via the feedback page.
    
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• My computer has died, do I have to buy a new one?
  • A common misunderstanding is that if a computer seems to stop working, then it's dead.  We know there are many ways to "bring it back to life" for a fraction of the cost of a new computer system.
    
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• Can you repair my Dell laptop?
  • We handle laptop repairs for many different manufacturers, simply have your make and model number ready when you make contact so that we can help.
    
    For example, we offer Dell computer support, Sony computer repairs, HP computer support and Compaq computer support.
    
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• I have a business, can you plan a new system and set it up?
  • Yes we can. You receive the experience of IT project management. We have worked with varied business types to enhance and develop new systems.  You run the core business while we will take the strain of the I.T.  An initial meeting to understand your requirements will start the ball rolling...
    
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• I am worried that I may loose all my information if something goes wrong?
  • No problem, we can improve your system so that you will be able to store your photos, music, and important data safely, we also show you how to do this for yourself.
    
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• I have a laptop and a mobile phone, I want to use them to connect to the Internet.
  • We figure out hardware gadgets and make them talk to one another.
    
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• I want to record my vinyl records onto CD, can you help?
  • Sure. A great thing about digitally recording your music collection is that you can preserve the original condition of your records and tapes. We can set up your hardware and software and then show you great ways to record your vinyl or cassette tapes. We also show how to digitally re-master for that crisp, clear sound.
    
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• I have broadband Internet, but my PC is slow
  • An engineer will examine your computer, remove software that has unsuspectingly placed itself on your machine, and flush away any software related issues that affect the time it takes for your computer to run. You can experience a performance improvement rather than having to re-install operating systems.  We also improve your current security arrangements. To find out more about a troubleshooting your issues, click here
    
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• What happens if the engineer is unable to repair my computer?
  • Our no-fix-no-fee policy means that there will be nothing to pay at all.
    
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• How can I recover a missing file e.g. (A DLL file) from my computer?
  • There are specialist tools that exist for this type of recovery. We have invested in this area to be able to provide data recovery services should you need it.  Also, we analyse the faulty application at a deeper level than many, using specialist tools.
    
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