- iTspecialists guarantees that work we undertake will be 100% effective, first time. Our work is backed with a 7 day guarantee. If your computer triggers the same failure again within this warranty period we will collect it (where necessary), repair it and deliver it back at no cost to yourself.
- All components are supplied new and covered by a full twelve months parts warranty or more.
- We guarantee that we will make clear what costs you can expect to incur and when. Once you accept, the work will begin. We do not trade in hidden costs or nasty surprises.
- We guarantee that we will deal with your repair openly and honestly at all times - we prefer to set your expectations realistically in the first place.
- We guarantee that in the unlikely event of an unexpected delay, we will contact you to let you know. We do not expect you to chase us.
- We guarantee that if you feel that our service has been less than excellent, a director of our company will personally listen to you and address any issue that you raise within 24 hours of you raising it. We do not use call centres with inexperienced and un-caring staff answering your calls.
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